Achordia Marketing ("Achordia", "we", "us") is a marketing consultancy based in Calgary, Alberta, Canada. We respect your privacy and handle personal information in accordance with Alberta's Personal Information Protection Act (PIPA) and, where applicable, the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).
Information we collect
- Details you give us when booking a consultation or contacting us: name, company, email, phone number, and a description of your business needs.
- Information shared during an engagement that is needed to deliver our services.
- Basic technical information (such as browser type and pages visited) collected automatically to keep the website secure and working.
How we use it
- To schedule and hold consultations, and send confirmations and reminders.
- To respond to enquiries and provide, invoice and improve our services.
- To send occasional updates only where you have given consent; you may unsubscribe at any time.
- To meet legal, tax and accounting obligations.
We do not sell or rent your personal information.
Consent
By submitting your information, you consent to its collection and use for the purposes described. You may withdraw consent at any time, subject to legal or contractual limits, by contacting us.
Sharing and service providers
We share information only with trusted providers who help us operate, such as website hosting, scheduling, video-conferencing and email tools. Some providers may store data outside Canada (for example, in the United States), where it may be subject to local laws. We require providers to protect your information.
Retention and security
We keep personal information only as long as needed for the purposes above or as required by law, then securely delete it. We use reasonable safeguards, including encrypted connections and restricted access.
Your rights
You may request access to, or correction of, the personal information we hold about you. If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta.
Contact
Privacy questions or requests: hello@achordiamarketing.com, Achordia Marketing, Calgary, Alberta, Canada.